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Benzart
Tiki Socialite
Joined: Jan 09, 2004
Posts: 10306
From: Port Saint Lucie, Florida
|  Posted: 2006-02-21 08:09 am Permalink
It seems that BigBenZart#5has been abused, mashed or in some way comprimized by FedEx shipping. We have been waiting for delivery confirmation since Feb 16 when it "Departed FedEx Location" and has not been seen since. No one at FedEx has bothered to call and when called said " a claim will have to be filed"
Does Anyone Know anyone who works in Fedex that could help???
We called our local FedEx and they were very Uncooperative and said we had to wait for a call from Pa. No one offers any info and all we get is" I don't know". It is all a bit strange and distressing.
The Tiki was Well packaged as anyone who has received a BigBenzart can attest. Any suggestions?
Here is what he looked like before. If anyone sees him around Pa. or Md. area, call the authority's.
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[ This Message was edited by: Benzart 2006-02-24 16:41 ]
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GatorRob
Tiki Socialite
Joined: Aug 20, 2004
Posts: 1766
From: 3 hrs 33 mins to paradise
| Posted: 2006-02-21 11:07 am Permalink
Oh, that's a shame. He's such a beautiful guy. I sure hope he shows up. Can we get his mug on a milk carton? Come to think of it, do they even make milk cartons anymore?
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pappythesailor
Tiki Socialite
Joined: Jul 07, 2005
Posts: 1563
From: Mass.
| Posted: 2006-02-21 11:08 am Permalink
...Or swiped by FedEx. I know that thing would never again see the light of day if it broke open on MY route!
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aquaorama
Tiki Socialite
Joined: Jan 11, 2003
Posts: 614
From: Downtown LBC
| Posted: 2006-02-21 11:26 am Permalink
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Kailuageoff
Tiki Socialite
Joined: Mar 27, 2002
Posts: 1486
From: Honolulu Lounge,Lewes, DE
| Posted: 2006-02-21 11:56 am Permalink
Ben,
That is terrible but don't give up hope yet. Greyhound finally showed up two days late with a big tiki I purchased. I was a nervous wreck at the thought of losing him plus the money I spent, so I feel for you.
Geoff
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midnite
Tiki Socialite
Joined: Mar 25, 2002
Posts: 1230
From: 37? 47' N, 122? 26' W
| Posted: 2006-02-21 1:14 pm Permalink
We have been waiting for delivery confirmation since Feb 16 when it "Departed FedEx Location" and has not been seen since.
I would second Geoff's post and counsel to wait a bit longer. One would be amazed at how the times coincide, i.e a sender/sendee's concern about non-delivery is raised and at that same time the parcel immediately appears. It's like a cosmic force, akin to karma but without the bitter aftertaste.
No one at FedEx has bothered to call
Bah hah ha hah!
Good luck, it will be a bummer if lost, but I would guess it arrives directly. Then again, they never found Lindbergh's baby, oh wait. I was thinking of Jimmy Hoffa's baby.
$20 on it arriving safe and sound by Thursday...takers?
midnite the greek
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Benzart
Tiki Socialite
Joined: Jan 09, 2004
Posts: 10306
From: Port Saint Lucie, Florida
| Posted: 2006-02-21 1:36 pm Permalink
Actually the package is not lost! FedEx Said it was DAMAGED, and we are not allowed to see it or hear anything about it...
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midnite
Tiki Socialite
Joined: Mar 25, 2002
Posts: 1230
From: 37? 47' N, 122? 26' W
| Posted: 2006-02-21 2:01 pm Permalink
Oh, ok...well, forget everything I said. I'm easily confused. Your post started with "waiting for delivery confirmation" and that read like it was lost in the ether. Who communicated the report of damage to you? Someone along/within the carrier process? Not the addressee?
Get all the commercial documentation together and prepare for a lot more aggravation. Would need more info before I can say much else.
Bad news...indeed,
midnite
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HelloTiki
Tiki Socialite
Joined: Jul 23, 2005
Posts: 440
From: Kailua, Hawaii
| Posted: 2006-02-21 2:57 pm Permalink
I hope that Fedex is prepared to pay the karmic price. I sure wouldn't mess withsuch an awesome Tiki. Shrunken heads will roll!
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Benzart
Tiki Socialite
Joined: Jan 09, 2004
Posts: 10306
From: Port Saint Lucie, Florida
| Posted: 2006-02-21 4:12 pm Permalink
The Final word from FedEx is the package was Totally destroyed and discarded. I don't know when they were going to call and tell anyone but it had to be pretty bad to have destroyed the package. I'm not sure I can comfortably ship any more BigBenzarts after this.
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john
Tiki Socialite
Joined: May 05, 2005
Posts: 345
From: Chandler, Arizona
| Posted: 2006-02-21 4:20 pm Permalink
you have to stay on fed ex to get any results, get names of everyone you talk to, and be prepared for them to affix some sort of blame on your packaging - im still trying to settle a claim for $100 from the summer
lots of luck
-john
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Bete
Tiki Socialite
Joined: Jan 01, 2006
Posts: 490 | Posted: 2006-02-21 4:24 pm Permalink
What a shame, I feel bad for all parties involved here (including FedEx), as it sounds like they must have had a majorly big problem (maybe even other people's packages were damaged). What a shame that happened, as I know how much work Ben puts into his pieces and how happy people are to get them. So sorry to hear all that.
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Swanky
Tiki Socialite
Joined: Apr 03, 2002
Posts: 4806
From: Hapa Haole Hideaway, TN
| Posted: 2006-02-21 4:42 pm Permalink
I gave up on Fed Ex, UPS and DHS a while ago. They are so damned pressed for time that everything gets abused and they consider the insurance pay offs a part of the business of getting things there fast. I only ship via the post office, as I know they tend to treat things more carefully. You used to could ship via the bus...
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SilverLine
Tiki Socialite
Joined: Mar 02, 2004
Posts: 608
From: Kansas City
| Posted: 2006-02-21 4:47 pm Permalink
If your packaging was stout, I'm skeptical it was a total loss. It would pretty much have to burn for that. OTOH, FedEx (and other's) have their accidents. This one happened Feb. 8th in Colorado.
Stay on 'em, Ben. There's got to be more to this story.
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Benzart
Tiki Socialite
Joined: Jan 09, 2004
Posts: 10306
From: Port Saint Lucie, Florida
| Posted: 2006-02-21 4:49 pm Permalink
How can I find out what happened to the package?
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