Joined: Aug 23, 2006
From: Houston, Texas
|Posted: 2007-04-18 10:23 am  Permalink|
On 2007-04-18 08:57, GentleHangman wrote:
I wonder . . . If you get a Mai Tai like the one mentioned at the Bali Hai and it isn't even remotely close to what a Mai Tai should be . . . does one complain? Does it go back? I've sent drinks back with the comment "I don't know what this is, but it's NOT a Mai Tai . . . I'll just order something else."
If it's not even remotely close...yeah...I think I'd send it back. However, with a Mai Tai, which is normally highly suggestive to interpretation and individual artistry (or lack thereof)...personally it would have to be WAY off before I'd send it back. If they made it with Vodka or something...yes, I would complain. But if it were in the ballpark, I don't think I would unless it was just plain undrinkable.
Personally with Mai-Tais, I tend to make a distinction between an undrinkable drink...and one that's really just mis-named. I've ordered many Mai Tais that were noting like I expect from a Mai Tai...and yet they were a pleasant beverage on their own. And if they hadn't been named "Mai Tai" and it was called a "Palm Tree Punch" instead...I might have no complaint at all. But there are also those drinks that are undrinkable no matter what their name is. And in those cases I might use the mis-naming of the drink as a "Mai Tai" as additional ammo for justifying its return.
But really...for anything...if you're not satisfied, it never hurts to complain and let the business know why you're not happy with your purchase. IMHO.
For standard drinks however...I'll send 'em back in an instant if they're not right. My favorite non-tropical cocktail is a Black Russian. A few weeks ago I was at the San Pedro Brewing Company having dinner and my Black Russian tasted disgusting, so I sent it back with a request to know how the bartender was making it. The waitress returned saying he made it the "standard" way: Kahlua and Vanilla flavored Vodka! Yeech! So I had to give specific instructions on how I wanted it. Later talking with the bartender face to face, he insisted everyone makes Black Russians with Vanilla Vodka. Ugh.