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Tiki Central Forums » » General Tiki » » Diana Lai - R.I.P. (Original VIP Hostess for Disney's Enchanted Tiki Room)
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Diana Lai - R.I.P. (Original VIP Hostess for Disney's Enchanted Tiki Room)
Tiki Socialite

Joined: Apr 17, 2004
Posts: 187
From: So Cal
Posted: 2009-01-25 10:08 am   Permalink

I pestered my stepmother in 2004 to write about her experiences of being the VIP hostess of the Enchanted Tiki Room when it first opened. I did this with the intentions of sharing the story with fellow Tiki Centralites who might find her story interesting. Unfortunately, the email she sent me was saved to a file without ever posting. With her upcoming 65th birthday approaching I have resurrected the saved email and am finally posting.

Date: Sat, 5 Jun 2004 11:56:39 -0700
Subject: Re: Tiki talk

OK, you win. It is 5:00 a.m., I cannot sleep any longer and don't want to wake the kiddies by working in my scrapping center, so I have time to write some Tiki talk.

In May of 1963, when I was a freshman at Whittier College, I saw a flyer posted that would be outlawed today. It said that Oriental students were needed for a new attraction at Disneyland. I thought that it sounded like glamorous summer work, so I went there to apply. There was a pile of papers to complete first, including written verbal and math tests. I was told that I would be called when to come back for an interview.

A week later, I returned to be interviewed by Walt Disney himself! He told me all about his latest achievement, Audio-Animatronics, and said that he needed a VIP hostess to inform important visitors to the Magic Kingdom about the workings of the Tiki Room, his newest project "baby" in Adventureland. At the conclusion of the long interview, he said he liked two things about me: that I had background experience through hula that gave me understanding of the culture and Hawaiian language of the tikis in the Lanai patio behind the juice bar of the Tiki Room, and that I was educated and articulate enough for him to personally train to introduce his "baby" to special guests at his theme park. I was very flattered that he also thought me a "pretty little miss" suitable for his newest project. The show was originally planned to be walk-through in a restaurant setting, but the adjacent Tahitian Terrace was refurbished, and the Enchanted Tiki Room was developed as a separate attraction.

Needless to say for a 19-year old, I drove home floating on air about getting to talk to Walt Disney in person. I saw him on television every Sunday night. The next day I got a phone call asking me to report to Operations as soon as possible to sign a contract. I had been earning 95¢ an hour as hostess at 5 Lanterns, a Chinese restaurant, so I was thrilled to be offered $2.00 an hour, if I were to pay Teamster dues. That powerful union controlled the ride operators, and even after dues, that was a huge increase in wages for me.

Next came a big surprise. I was sent to Wardrobe to be fitted for a sarong and sandals, the uniform for Tiki Room girls. After passing the customary inspection for costumed park employees, I was directed to the Tiki Room. Walt Disney met me there and took me down to the basement of the building, where I was amazed by the technology behind the show. He told me that the mainframe computer with giant reels of 1" magnetic tapes had 14 audio tracks controlling the sounds and movements of the 225 Audio-Animatronic figures; then we went upstairs into the Tiki Room, where he pointed out the specific birds, flowers, and tikis for each of the 14 tracks. He signaled for the imagineers to begin the show. The precise synchronization of the animation with the catchy songs was truly amazing.

After the 17-minute show, I was asked to enumerate the different sound tracks. They were easy to recall after having just seen the show and with everything still in sight but now silenced. At that point, Mr. Disney insisted that I call him "Uncle Walt," now that I was an official member of the Disney family. I was told when to report for work and issued a security badge and employee parking pass.
My first week on the job in early June was for personal training by Uncle Walt. He told me precisely what to say about the development of The Enchanted Tiki Room. He took me with him as he guided visiting dignitaries and VIP guests through the basement and show, and then he observed me doing the same and gave me suggestions.

My second week on the job, I was joined by new hires. Our lead man, a moonlighting teacher, taught us about crowd control, safety measures, taking tickets, keeping accurate turnstile counts, and directing attention to the talking tikis encircling the entry patio: Koro, Maui, Pele, Rongo, & Tangaroa. We were shown how to move 200 people out of the Tiki Room while simultaneously ushering 200 incoming guests to their seats. We had 3 minutes between shows to do this, so the shows could run as scheduled every 20 minutes. We had to assure awed patrons that every seat was a good seat and keep them from running into the rattan chairs or over each other as their eyes focused on all the birds overhead. When guests were safely seated, we pushed the button to begin the Audio-Animatronics, then walked over to add realism to the show by tapping on the perch of a parrot to awaken him by saying," C'mon, wake up, Jose. People are waiting. It's showtime!" Our timed trial shake-down shows had us completely ready when the attraction held its grand opening on June 23, 1963.

During the shows, we watched carefully for any animation that was not perfectly in sync with the sound track and immediately reported this information to the engineers in the basement. Birds realistically moved their heads, preened themselves, and even puffed their chests in deep breaths while their beaks moved to replicate singing. Giant orchids in ceiling boats and floral birds of paradise in wall baskets had tongues that vibrated while crooning Hawaiian songs. Tiki drummers high over the windows pounded rhythmic native beats. Carved tike poles suddenly came to life to chant the Hawaiian War Chant and roll their eyes at guests. A water fountain danced to the music of Offenbach. Thunder, lightning, and rain in the windows enhanced the tropical experience. I was constantly delighted by the oohs, aahs, open mouths of the guests, and their willing participation as we walked around the central fountain and coaxed them to "sing like the birdies sing” halfway through the show.
A week later, Barbara Phillips and I were selected by Uncle Walt to appear on the Tiki Room postcard. We signed release forms and were photographed singing around the fountain. 30 years later in 1993, I bought that same postcard in Adventureland. For 25 years the Tiki Room was our family resting place at the end of our annual day at Disneyland.
Having seen the identical show over 5,000 times has not diminished my appreciation for the artistic beauty, music, animation, and technology of Walt Disney's Enchanted Tiki Room.

Uncle Walt was a perfectionist and taskmaster in his domain. He noticed details and was reputed to fire employees on the spot for not meeting his lofty standards for appearance, cleanliness, or making Disneyland the happiest place on earth. Word flew fast when he was in the park, and lead men of each attraction did extra inspections for clean costumes and shoes, grooming from hair to fingernails, cheerful attitude, and big smiles. There could not be a speck of litter in sight. At the Tiki Room, we had to sweep the stone patio between shows to clear away natural sheddings from the colorful but messy jacaranda trees surrounding the Tiki garden.

On a personal note, Uncle Walt impressed me with his eye for details and his great memory. On my second week of work, when he was still protectively hovering over his "baby,” I reported to the Tiki Room with my right jaw swollen from the extraction of a wisdom tooth. Uncle Walt asked me about it and sympathized with my discomfort. I had bled too much, so the oral surgeon did not remove a second wisdom tooth until the following week. When Uncle Walt saw me again, he asked, " Wasn't the other side of your face swollen the last time I saw you?" I had to explain, but was surprised that he would notice and comment on such a minor detail. It made tolerable being called Li’l Darlin' and Sweetheart by my world famous big boss. Upon his death in 1965, I was pictured with Uncle Walt on the front page of the Orange County Register. Unfortunately, that article about the Enchanted Tiki Room being his last accomplishment has vanished from my box of treasured mementos. Soon after, the Pirates of the Caribbean ride opened in Adventureland, adding to the Audio-Animatronic attractions at Disneyland.

Before the park opened each day in the summer, canoe races around Tom Sawyer's Island were held for employees of each Land within the park. Adventureland challenged Fantasyland, Tomorrowland, Frontierland and Main Street and usually won the races because of more male muscle. Although "Indians" guided the canoes, other employees provided the oar power. There was also a lot of employee camaraderie in the break areas and a few after-hours parties at some outdoor dance areas. The happiest place on earth was largely a happy place for most employees as well. A fringe benefit was being able to accompany a free guest anytime during off hours.

As they passed through the turnstiles into the patio, many people asked me to pose for a picture with them and questioned my racial background. I was claimed by every Pacific Rim ethnic group as looking like one of them! This Hawaiian Chinese student was the universal Oriental.

One day a very persistent guy in a trim Air Force uniform sat on a bench across the entrance to Adventureland and watched me for hours, whenever I rotated to outdoor crowd control duties. My co-workers teased me about it, and my lead man asked him to leave for causing the distraction. Instead, he came over to introduce himself with a phony line about being the twist champion of New Jersey now stationed at Vandenburg Air Force Base. So I introduced myself as Aloha, a Polynesian dancer now stationed at the Enchanted Tiki Room. When he returned to see me the following week, I was inside directing the show, and he asked my lead man to see Aloha. Again, giggles and excitement circulated among us, as I went outside to accept a first date from the Airman whom I married three years later. When we divorced in 1976, he claimed that from our first meeting in the Magic Kingdom until our final parting three sons later in Valencia, our relationship was for him "nothing more than a combination of fantasy and adventure," but now he had found his ideal blonde beauty and had to pursue his own dream. Imagine blaming the Magic Kingdom for not being able to cope with the realities of daily life!
However, he freed me to meet and marry my own Prince Charming, and we are living happily ever after . . .

Memories of Diana Lai Thayer, 2004

P.s. Dan-o, do what you like with this. It was a fun trip for me down Memory Lane. Mahalo for asking. Yikes! It’s nearly noon. Told you my tale would take a long time, even with a break for breakfast and dressing.

Additional notes from Dano: In 1997, Diana had a cerebral hemorrhage and stroke leaving her partially paralyzed and confined to a wheelchair. Despite a 21-year age gap between my father and Diana they remained married for 31 years until my father passed away in 2007.

Tiki Room Postcard (Diana is facing camera)

Uncle Walt & Diana Lai

Modeled in the 1968-69 catalog for the Quon-Quon Co., one of the largest importers of baskets and decorative luau supplies. At the time, they were in business for 80 years with a showroom at 2801 E. 12th Street in Los Angeles.

[ This Message was edited by: Danno 2016-01-27 11:37 ]

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Bora Boris
Mr. Unreasonable

Joined: Mar 25, 2005
Posts: 2617
From: Boogie Wonderland
Posted: 2009-01-25 10:34 am   Permalink

Wow Dano! Excellent post, what an Amazing Lady. Thank you.

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Tiki Shaker

Joined: Jun 28, 2008
Posts: 772
From: Menifee, CA
Posted: 2009-01-25 10:41 am   Permalink

Wow! Awesome post Dano! What a great lady. It's posts like this that make this site exceptional.

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Tom Slick
Tiki Socialite

Joined: Aug 26, 2005
Posts: 1092
From: The Beaches of South Bay, SoCal
Posted: 2009-01-25 10:42 am   Permalink

I agree. Thanks Dano for sharing this piece of her history with us! I love these types of contributions!

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Tiki Shaker

Joined: Jun 28, 2008
Posts: 772
From: Menifee, CA
Posted: 2009-01-25 10:43 am   Permalink

Funny, I must have been reading this the same time Bora Boris was posting... we had almost the same response.

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Jungle Trader
Tiki Socialite

Joined: Jan 04, 2003
Posts: 3755
From: Trader's Jungle Outpost, Turlock, Ca.
Posted: 2009-01-25 10:46 am   Permalink

Thanks Dano! She is one very lucky lady.
I think a lot of us would love to meet her.

[ This Message was edited by: Jungle Trader 2009-01-25 10:47 ]

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Unga Bunga
Tiki Socialite

Joined: Jun 06, 2003
Posts: 5859
From: CaliTikifornia
Posted: 2009-01-25 10:49 am   Permalink

A nice story.
Thanks Dano.

Uncle Walt?

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Tiki Centralite

Joined: Sep 28, 2005
Posts: 33
From: LA/Texas
Posted: 2009-01-25 11:28 am   Permalink

I really enjoyed reading this! Thank you!!

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Grand Member (3 years)  

Joined: Oct 28, 2003
Posts: 152
From: La Mesa
Posted: 2009-01-25 11:29 am   Permalink

Great story Dano!,thanks for sharing,that was a blast to read.

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Tiki Socialite

Joined: Sep 02, 2008
Posts: 1981
From: NorCal
Posted: 2009-01-25 12:01 pm   Permalink

Thank you for sharing this. It was such a great story to read!

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Sabu The Coconut Boy
Tiki Socialite

Joined: Aug 20, 2002
Posts: 2804
From: Carson, California
Posted: 2009-01-25 12:18 pm   Permalink

That was a great story, Dano. Thank your stepmother for recording it for future generations.

This story has the bonus of mentioning the 5 Lanterns restaurant, from whence this three-face mug came, and which I am also very curious about:

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Tiki Centralite

Joined: Jan 04, 2009
Posts: 11
From: Kelly Joyner
Posted: 2009-01-25 6:02 pm   Permalink

This was a most lovely post! I have forwarded it to both of my daughters - one who works at Disney World and one who is aspiring to work for The Mouse. My eldest daughter met her husband while in culinary school in Orlando. She was working part time then in entertainment for Disney and her husband and his entire family are Disneyphiles of the highest degree. Disney really is an enchanted and magical place!

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Tiki Socialite

Joined: Sep 21, 2003
Posts: 1700
From: Yucaipa, CA
Posted: 2009-01-25 8:36 pm   Permalink

Thank you, Dano. I enjoyed this so very much.

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Tiki Socialite

Joined: Apr 17, 2004
Posts: 187
From: So Cal
Posted: 2009-01-25 8:54 pm   Permalink

Thanks to everyone for all the great comments! At first I was hesitant to post because it was a little lengthy. I will definitely pass along everyone's comments to Diana.

Sabu - I will see if there is anything interesting that she can relay about the 5 Lanterns.

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Tiki Centralite

Joined: Apr 03, 2002
Posts: 27
From: Los Angeles
Posted: 2009-01-25 9:31 pm   Permalink

Thank you for the wonderful post, Dano, and for sharing your stepmother's story! Here is an article from the LA times (June 20, 1963), and a few more pictures of Diana Lai with Walt. Thanks again! This is the kind of stuff we love to see on Tiki Central.
-Kevin Kidney

[ This Message was edited by: Miehana 2009-01-26 02:31 ]

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