Grand Member (8 years)
Joined: Nov 26, 2005
|Posted: 2011-08-01 10:40 am  Permalink|
WOW! That place looks GREAT!!
I wish you well.
If this one does not make it don't know if any can.
The decor it righton, You got your own mugs, And Shag shirts.
The one thing some places miss, forget is service.
Not just fast accurate service, but make it fun, make each customer
feel like they are your best customer.
Being a large or some may say fat guy I get bad service from a lot
of the places I go.
But then how do people get fat? they eat and drink a lot.
That's more money at your place.
When I had my diner, on the slow days the customers that would come
in and save that day were the "oh crap not that person" type.
Wait staff at times get into a only the likable or pretty people get good service mode.
You give an ugly the time of day and he will be your customer for life.
The in or cool folks need to go to the hot spots, so when the luster wears off of
your place he's gone.
My place had like 85% regulars.
Vic knew all of this, And I would guess you do to.
But people forget this HUGE point in this biz.
In this economy you need every edge to make a go of it.