Joined: Aug 24, 2006
From: Aboard the 'Leaky Tiki', Dallas
|Posted: 2013-08-22 10:35 am  Permalink|
On 2013-08-21 19:51, skeeter wrote:
I was going to order some today, but what's the deal with the $25 shipping charge??
Their shipping has been very expensive and inefficient, for years. A story, to illustrate:
I used to order Orgeat (during a time when all brands had disappeared from all local stores) and Javanese Dressing. I tried to order several things, to average the shipping cost-per-item down, but it still about doubled the price. You used to have to call to order (Gail Barber - funny I remember her name), and they'd call back with a quote, after they figured out the shipping. Once, I was told my order of 4 Orgeat, 6 Javanese and a tub of HBR Batter would require 3 boxes, at quite a huge cost. I asked if they couldn't do it for less, so she talked to shipping again, and they thought they could get it down to 2 boxes. I reluctantly agreed and took the hit.
So, when the 2 boxes arrived, one was a box with dividers to fit 12 750 ml bottles, and my 10 bottles were in it, with plenty of room to spare - especially since the 6 dressing bottles were so short. Then, alone in the second box was the little plastic tub of batter! And they started out thinking they'd need THREE boxes?!
"The rum's the thing..."