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1st Ebay Mug Broken in Shipping |
Kreaky Tiki
Tiki Socialite
Joined: Apr 19, 2003
Posts: 182
From: Goleta the good land
|  Posted: 2003-12-03 11:05 pm Permalink
I received my first broken mug today from an Ebay auction. What should I do, TC elders? The cost of the Harveys Hula Bowl was $20 including shipping. I belive that it broke due to poor packing, "it was loose". The mug was pretty completely smashed. I guess I just keep drinking from the bottle for now!
Cheers,
KT
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DawnTiki
Grand Member (first year) 
Joined: Sep 01, 2002
Posts: 1674
From: next stop Hulaville!
| Posted: 2003-12-03 11:14 pm Permalink
Who was it shipped through and did you have it insured?
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Kreaky Tiki
Tiki Socialite
Joined: Apr 19, 2003
Posts: 182
From: Goleta the good land
| Posted: 2003-12-03 11:23 pm Permalink
It was shipped through the US Post office, and I did not spend money for insurance. Am I screwed?
KT
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Traderval
Tiki Centralite
Joined: Nov 26, 2002
Posts: 31
From: Switzerland
| Posted: 2003-12-04 06:45 am Permalink
Sue the seller and ship the remains to Tikiangi. She is tiling up her bar room floor with broken mugs - a floor of sadness.
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DawnTiki
Grand Member (first year)
Joined: Sep 01, 2002
Posts: 1674
From: next stop Hulaville!
| Posted: 2003-12-04 07:27 am Permalink
Yes, I think you are 
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FLOUNDERart
Tiki Socialite
Joined: Sep 02, 2003
Posts: 1140
From: Orlando Florida
| Posted: 2003-12-04 09:06 am Permalink
I think this may be a sign from the tiki gods to quit collecting! You should probably get rid of all your mugs. My address is.....
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Cultjam
Tiki Socialite
Joined: Apr 21, 2002
Posts: 367
From: Phoenix, Arizona
| Posted: 2003-12-04 11:08 am Permalink
Oh the agony.
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Lika Lika
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Kenike
Tiki Socialite
Joined: Jul 24, 2003
Posts: 1201
From: McKinney, TX
| Posted: 2003-12-04 2:52 pm Permalink
I just got a couple of Daga mugs and one had two giant cracks. No insurance, of course. I thought they were packed really well, though, and the box wasn't damaged. Hmmmm...
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Phillip Roberts
Tiki Socialite
Joined: Sep 09, 2003
Posts: 1496
From: OAHU, Hawaii.
| Posted: 2003-12-04 6:08 pm Permalink
[ This Message was edited by: filslash 2008-09-06 19:07 ]
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Kreaky Tiki
Tiki Socialite
Joined: Apr 19, 2003
Posts: 182
From: Goleta the good land
| Posted: 2003-12-04 10:40 pm Permalink
Thanks, for the great advice. I will contact the seller and see what they may be willing to do.
Cheers,
KT
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Bamboo Bob
Tiki Socialite
Joined: Sep 26, 2003
Posts: 178
From: OCEANSIDE, CA
| Posted: 2003-12-05 11:39 am Permalink
I feel your pain...
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Kreaky Tiki
Tiki Socialite
Joined: Apr 19, 2003
Posts: 182
From: Goleta the good land
| Posted: 2003-12-05 11:34 pm Permalink
Hey, I got $8.00 back, I guess I should go out of my way to leave positive feedback. It never hurts to ask. Actual shiping cost was $12.00.
Cheers,
KT
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Sneakytiki
Tiki Socialite
Joined: Mar 31, 2003
Posts: 1795
From: Boise, Idaho
| Posted: 2003-12-08 6:46 pm Permalink
So far I've had 50% of my ebay purchases screwed up. 1 mug I never received and the seller would not fix it, 1 set of 3 mugs with 1 smashed and 1 60 dollar turntable that supposedly worked before shipping that the seller wouldn't budge on. I guess that's why I haven't bought on ebay for a long time. Last time I got a book thru the mail it was ruined by UPS smashing it into my mailbox and all the pages fell from the broken binding upon opening. Getting stuff in the mail should be fun, but it's scary. I'd rather not have a mug then chance having it smashed in transit and the liltte tiki americana left diminished further. If u don't get insurance I think your screwed and all the shipping, insurance etc.. just makes the thrift all that more attractive.
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MauiTiki
Tiki Socialite
Joined: Jan 20, 2003
Posts: 680
From: A rock in the middle of the Ocean
| Posted: 2003-12-09 9:01 pm Permalink
I've bought plenty of mugs on e-bay and have had only one show up broken. Poor packing was the fault. After e-mailing a digital photo of the broken mug the seller refunded my money immediately for fear of negative feedback.
I glued it back together that night and on the shelf, you'd never know it was ever broken at all.
Unless the box is physically damaged on the outside, the Post Office won't give you anything back no matter how much you paid for insurance.
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MauiTiki
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MachTiki
Tiki Socialite
Joined: Feb 16, 2004
Posts: 1363
From: San Diego, CA
| Posted: 2004-04-16 11:35 am Permalink
I've been doing some shopping on ebay for awhile now and never had a problem... Until yesterday.
I know most of us have had this happen, but the story was kind of funny so I thought I'd share. A month ago I bid on a set of 4 Harvey's Lake Tahoe tumblers. I thought that these would be perfect for everyday use and they were going for $7.99 for the set, so I bid, won the item and sent off my check. Two weeks later the seller e-mails me that he miscalculated the shipping by $1.53 and could I send the money. Hmmmmm, shady I thought, but the original S&H was only $5, so why not. He actually waited for the second check to clear before shipping the mug.
This bring us to what happened yesterday. My wife calls me at work and jokingly asks why I ordered a box of broken glass from Washington? Arrrgh, it finally happened. Guess I'm glad that this is the first time. So anyway, I get home to open the box, but before I even open it, I can smell smoke. What I mean to say is; this box smelled like the seller smoked about 3 packs of cigarettes and exhaled every one of them directly into the box before sealing it. After removing the box from the house (to avoid fumigation costs), I opened it. 2 of the 4 mugs survived, which is surprising considering that all that was in the box beside the mugs was litterally a handful of shredded newspaper. I have no idea how the other 2 ever made it?
I e-mailed the seller and hopefully he can tear himself away from his smokes long enough to reply.
Bottom line... no big deal. I guess I just needed to vent.
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